Shipping Policy

Last updated: May 25, 2026

Order Processing

We strive to process and ship your orders as quickly as possible. Please allow 1–2 business days for your order to be processed. Once your order has been dispatched, you will receive a tracking email to keep you informed of the status of your shipment.

Domestic Shipping — United States

We offer various shipping options to suit your needs. The following table outlines our domestic shipping options:

Shipping Method	Shipping Cost	Estimated Delivery Time
Standard/Free	Free	3-7 business days
Expedited	Calculated at checkout	2-4 business days
Express	Calculated at checkout	1-3 business days

International Shipping

For our international customers, please note that shipping times may vary depending on your location. Estimated delivery times for international shipments are typically 7-21 business days. Additionally, please be aware that you will be responsible for any customs or duties that may be applied to your shipment.

Order Tracking

Once your order has been shipped, you will receive a tracking email with details on how to track the status of your shipment. You can use this information to stay up-to-date on the delivery of your order.

Lost or Damaged Shipments

In the unlikely event that your shipment is lost or damaged, please contact us within 10 days of the estimated delivery date. When reaching out to us, please include your order number and photos of the damaged item(s) or packaging. This will help us to quickly resolve the issue and provide a suitable solution.

Contact Us

If you have any questions or concerns about your shipment, please don't hesitate to contact us at support@feroxio.shop. We are here to help and will respond to your email as soon as possible.